Partnering with Thomas helped custom optical assemblies manufacturer OSE Optics go from practically zero inbound leads to more than $1 million in new business – and counting.
From Sourcing Support to a Contract Manufacturing Powerhouse
David Tourjee had been working as an optical engineer for almost a decade when he felt the itch to move on to his next challenge. “I wanted to tackle real issues in the industry that weren't being addressed,” he said. “So in 2015, I started what at the time was Optical Sourcing Experts, which served as a bridge to provide companies that didn't have optical engineers with support for ordering different optics assemblies.”
Over time, the company evolved into a contract manufacturer, delivering optical assemblies for sectors including biomedical, defense, and aerospace. “We've worked with startups that are at an idea phase that need help doing an optical design and doing manufacturing work…and we've also worked with very large prime contractors that are well-established that supply directly to U.S. government legacy programs that have been around for 20 or 30 years,” Tourjee said.
As the company evolved from focusing primarily on sourcing to offering custom manufacturing, Tourjee knew the Optical Sourcing Experts name could be misleading to potential customers looking for more than just procurement. A conversation with a Thomas marketing representative in 2022 helped him see the value of having a name that better represented his business — and OSE Optics was born.
However, a new name was only the first stage of the larger marketing strategy the company needed to boost its business. OSE Optics needed to enhance its brand narrative and boost name recognition to drive website traffic and generate leads.
Before Tourjee started working with Thomas, most of OSE’s business came from the professional network he had built while working as an engineer. “The frustration came in because I stalled after a while. There are only so many people that you can tap into, even if you talk to the people that you know who know other people, you just run out of runway. And that's what happened,” he said.
Comprehensive Rebranding and SEO-Optimized Website
To start building up a pipeline of new customers, OSE’s first step was getting listed on Thomasnet® and making sure its profile was optimized to show up in the results of potential customers searching certain keywords. Tourjee was certain that Thomasnet could connect OSE with the right buyers, because it was a resource he often turned to for his own sourcing needs. “I had a lot of confidence in the [Thomasnet] directory because I had used it myself,” he said.
OSE built on its Thomas marketing plan with the addition of an SEO-optimized website designed to showcase the company’s capabilities and bring in leads from Google. Before the revamp, OSE’s website wasn’t driving leads — Tourjee estimated the company got a single website-based inquiry in a five-year period. Now, OSE gets important leads every week.
“Between the directory and the SEO program, I have companies with a lot of value finding me,” he said. “The people who come through Thomas and through the website have a serious intent to buy.”
"With Thomas, I've been able to tell the company’s story a lot better and bring to life what we actually do here…and people really have a good understanding of the services we can provide now and the value that we bring to the table. It's been a world of difference since I got involved with Thomas.”
- David Tourjee, CEO, OSE Optics
Strategic Growth and High-Value Leads
Partnering with Thomas has been transformative for OSE Optics. Its polished new website boosted the brand’s credibility, making it stand out as a serious contender in the optical manufacturing sector.
OSE went from receiving practically no inbound leads to bringing in opportunities that led to multiple projects totaling over $1 million, with more on the horizon. “I've got three or four projects right now that are close to closing that I got from Thomas that would probably add another million dollars in revenue,” Tourjee said.
OSE has continued to see its profile views and website traffic grow. In its second year working with Thomas, profile views increased 31%, and links from Thomasnet to the OSE website grew 19% year over year. The following year, profile views grew by 53%, and website sessions are projected to grow by more than 300% compared to when OSE started working with Thomas.
This measurable success provided a clear business case for further marketing investment, helping convince upper management of the value of strategic marketing spend. The value of OSE’s Thomas marketing program is “worth a lot more than what I pay Thomas, so the business case is easy to make,” Tourjee said. “All I have to do, if someone starts asking about the budget, is say, ‘Hey, remember that project that we did that was worth $300,000 that came from Thomas? If I didn't use Thomas, I wouldn't have that project. So it's given me a lot more room to allow myself to have a marketing budget due to the success that I've had with Thomas.”
"Working with Thomas Marketing Services has been a game-changer for OSE Optics. Their team put us in an excellent position to not only generate high-quality leads but also to turn those leads into genuine business opportunities. Their approach was strategic, personalized, and incredibly effective.”
- David Tourjee, CEO, OSE Optics
in business resulting from Thomas leads
since 2022
in profile views
from 2024 to 2025
in website sessions
from 2022 to 2025
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