In this month's episode, Tony Uphoff and Bob Evans discuss the market transition of industry 4.0 and the digital transformation. Throughout their conversation, Tony illustrates just how transformative things are getting through three lenses. First, how roles from the CEO on down are changing in terms of what’s expected from the people who hold them. Second, the redefinition of manufacturing, where the traditional sense of the term is fusing with cutting-edge technology. And finally, the new emphasis on Customer Success and what it means for a company to truly prioritize it.